Wednesday, March 09, 2005


MSNBC - ChoicePoint files found riddled with errors
Big Business is watching YOU- and their information is probably wrong. Here's an interesting story about your so-called life in someone's database.

Deborah Pierce held a rare and precious document in her hands. It was the story of her life, as told by ChoicePoint Inc. She wasn't supposed to see it; an anonymous source had smuggled the report to her. But there it was, her "National Comprehensive Report," 20 pages long, a complete dossier of all the digital breadcrumbs she's left behind during her adult life.

At least, that's what it was supposed to be.

Pierce said she felt an uneasy twinge in her stomach as she began to flip the pages. A dozen former addresses were listed, along with neighbors and their phone numbers. Almost 20 people were listed as relatives -- and their neighbors were listed, too. There were cars she supposedly owned, businesses she supposedly worked for.

But the more closely she looked, the more alarmed she became: The report was littered with mistakes.

What first caught Pierce's eye, she said, was a heading titled "possible Texas criminal history." A short paragraph suggested additional, "manual" research, because three Texas court records had been found that might be connected to her. "A manual search on PIERCE D.S." is recommended, it said.

Pierce says she's only visited Texas twice briefly, and never had any trouble with the law there.

"But if I was applying for a job, and there were other candidates, and this was on my record, the company would obviously go for another person," she said. "It raises a question in your mind."

It's not clear prospective employers would see that part of Pierce's file as part of an employment background check. The firm declined to answer specific questions about Pierce's report -- or to confirm its authenticity -- but said it was likely designed for law enforcement officials.

But even if the report was only marketed to law enforcement, Pierce said she was still concerned about who might end up seeing the information. And there were many more inaccuracies that troubled her.

Under former addresses, an ex-boyfriend's address was listed. Pierce said she never lived there, and in fact, he moved into that house after they broke up. The report also listed three automobiles she never owned and three companies listed that she never owned or worked for.

Under the relatives section, her sister's ex-husband was listed. And there are seven other people listed as relatives who Pierce doesn't know.

We need oversight on this kind of thing pronto. If we are now allowed to see our credit reports, we should be allowed to see this sort of information also, and correct mistakes. Or perhaps this shouldn't be allowed at all. What happened to privacy?